List of active policies

PRIVACY POLICY

ALAS LMS — Aegis Latitude Aviation & Solutions

skyalas.com · info@skyalas.com · Maracay, Venezuela

Last updated: July 2026

1. Data controller

The "ALAS" brand and the ALAS LMS platform, accessible at skyalas.com, are operated by SKY FE GROUP, C.A., a company registered with the Second Commercial Registry of Aragua State under Volume 58-A, Number 6, year 2024, RIF J-50543292-3, with registered offices at Calle Parcela Nro. 70, Edificio 10, Piso 2, Apto. 2-3, Urbanización Narayola, Sector La Morita I, Aragua State, Postal Code 2107, Venezuela, owner of the commercial brand «Aegis Latitude Aviation & Solutions» ("ALAS", "we", "our", or "us"), the data controller responsible for the processing of your personal data.

Data controller contact details:

• Trade name: Aegis Latitude Aviation & Solutions (ALAS)

• Registered name: SKY FE GROUP, C.A. — RIF J-50543292-3

• Location: Maracay, Aragua State, Venezuela

• Email: info@skyalas.com

• Website: skyalas.com

This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you access or use our platform, and informs you of your rights regarding your personal data.

2. Definitions

For the purposes of this Policy, the following terms have the meanings set out below:

• Approved Training Organization (ATO): any legal entity authorized, certified, or approved by the National Institute of Civil Aviation of Venezuela (INAC) to provide aviation instruction or training, including without limitation Aviation Instruction Centers (RAV 141), Aviation Training Centers (RAV 142), and air operators with approved training programs (RAV 121, RAV 135, and equivalents).

• Certified courses: courses delivered by an ATO under a training program approved by INAC.

• Proprietary courses: non-certified courses, workshops, or classes developed and offered directly by ALAS to enhance the competencies of aviation personnel.

• User: any person who accesses or uses the platform.

• Student: a user enrolled in one or more courses.

3. Legal framework

ALAS processes your personal data in accordance with the Constitution of the Bolivarian Republic of Venezuela, in particular Article 28 (habeas data — access, rectification, and deletion of personal data) and Article 60 (right to privacy), as well as the principles established by Decision No. 1318 of the Constitutional Chamber of the Supreme Tribunal of Justice (TSJ) of August 2011, including the principles of free will, legality, purpose and quality, accuracy and self-determination, and foreseeability and integrity.

Where the platform is used by individuals located in other jurisdictions, we will endeavor to respect the applicable data protection laws of those jurisdictions to the extent reasonably possible.

4. Information we collect

4.1 Information you provide directly

• Account registration: full name, email address, identification number (C.I. or equivalent), username, password, country of residence, and optional phone number.

• Proprietary course enrollment: course selection, payment method chosen, and proof of payment.

• Course participation: assignment submissions, quiz and exam responses, forum posts, grades, progress data, completion status, and certificates earned.

• Contact form: name, email, and message content.

• Communications: any messages you send us via email, WhatsApp, or platform messaging.

• Newsletter subscription: email address, when you subscribe to receive updates about the Regulatory Library and changes to aviation regulations. Subscription does not require an account and can be cancelled at any time.

4.2 Information collected automatically

• Technical data: IP address, browser type and version, operating system, device information, and language preferences.

• Usage data: pages visited, time spent, courses viewed, access timestamps, and referring URLs.

• Session data: login and logout times, session duration, and authentication tokens.

4.3 Information from third parties

• Payment processors: transaction confirmation data (Zelle, Pago Móvil, bank transfer, Binance). We do not store card numbers, bank account details, or cryptocurrency wallet addresses.

• Approved Training Organizations (ATOs): enrollment confirmations and completion records for students taking courses through an ATO.

5. How we use your information

We process your personal data for the following purposes:

• a) Providing access to the platform, courses, and learning materials.

• b) Managing your account, enrollment, and progress.

• c) Processing payments for ALAS proprietary courses and verifying proof of payment.

• d) Tracking academic progress, issuing grades, and generating completion certificates.

• e) Verifying certificate authenticity through our online verification system.

• f) Sending notifications related to your courses, account, and platform updates.

• g) Responding to inquiries and providing technical support.

• h) Sharing academic records with the relevant ATO for certification purposes, where applicable.

• i) Complying with regulatory requirements from aviation authorities (INAC or equivalent), where applicable.

• j) Improving platform security, performance, and functionality through analytics.

• k) Informing you about new courses, updates, or services that may interest you (you may opt out of marketing communications at any time).

6. Legal basis for processing

We process your personal data on the following legal grounds:

• a) Consent: by creating an account and accepting these policies, you provide free, prior, informed, and revocable consent for the processing described herein.

• b) Contractual necessity: processing necessary to provide the services you request, including course access, enrollment management, and certificate issuance.

• c) Legal obligation: processing necessary to comply with applicable laws, regulations, or aviation authority requirements.

• d) Legitimate interest: processing necessary for our legitimate business interests, such as improving services, ensuring security, and preventing fraud, provided such interests do not override your fundamental rights.

7. Certificate verification and public data

When a certificate is verified through our public verification system (by scanning the QR code or entering the certificate ID), only the following limited information is displayed to the person performing the verification:

• a) The certificate holder's full name.

• b) The name of the completed course.

• c) The date of issuance.

• d) The certificate status (valid / revoked).

This information is limited to what is necessary to confirm the certificate's authenticity. The verification page does not allow downloading the certificate PDF, viewing grades, or accessing any other personal data.

8. Information sharing

We do not sell, rent, or trade your personal data. We share your information only with the following parties and only for the purposes described:

• Approved Training Organizations (ATOs): we share enrollment, completion, and certification data with the ATO delivering or certifying the course, limited to what is necessary for course administration and certification. These organizations are bound by confidentiality obligations.

• Payment processors: transaction data is shared with banking institutions (for Pago Móvil and transfers), Zelle, and Binance, depending on the method used. These providers operate under their own privacy policies and are not controlled by ALAS.

• Aviation authorities: when required by law or regulation, we may share academic records with the National Institute of Civil Aviation (INAC) or other applicable aviation authorities for audit, compliance, or oversight purposes.

• Technology service providers: we use third-party providers to operate the platform, including OVHCloud (server hosting), Cloudflare (DNS, CDN, and security), Zoho (email services), and Sender (newsletter and bulletin delivery). These providers process data on our behalf under contractual confidentiality obligations, solely to facilitate the operation of our services.

• Legal requirements: we may disclose your personal data when required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

9. International data transfers

Our platform is hosted on OVHCloud servers physically located in the state of Virginia, United States of America. Additionally, some of our service providers (Cloudflare, Zoho, Sender) may process data in various international locations.

By using the platform, you acknowledge and consent to the transfer of your personal data to the United States and other countries that may have data protection standards different from those of Venezuela. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy, including using providers that maintain appropriate technical and organizational security measures.

10. Data security

We implement appropriate technical and organizational measures to protect your personal data, including:

• a) SSL/TLS encryption for all data transmitted between your browser and our servers.

• b) Secure server infrastructure protected by firewalls, intrusion detection systems, and regular security updates.

• c) CDN and DDoS protection through Cloudflare.

• d) Restricted access to personal data on a need-to-know basis with role-based access controls.

• e) Automated and manual backups of platform data.

• f) Password hashing and secure authentication mechanisms.

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure, so we cannot guarantee the absolute security of your personal data.

11. Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy:

• Account data: for as long as your account is active, plus a reasonable period thereafter (up to 2 years) to comply with legal obligations and resolve disputes.

• Academic records and certificates: retained for the period necessary to ensure certificate verification and to comply with the aviation training record-keeping requirements established by INAC regulations. After that period, or upon a deletion request that does not conflict with a current regulatory obligation, the data is deleted or anonymized.

• Payment records (proprietary courses): retained for a minimum of 5 years to comply with Venezuelan tax and commercial regulations.

• Technical and usage data: up to 12 months, for security and analytics purposes.

• Contact form submissions: up to 2 years.

When personal data is no longer needed, it is securely deleted or anonymized.

12. Cookies and tracking

ALAS LMS uses essential cookies required for platform functionality, including session management, authentication, language preferences, and interface settings. These cookies are necessary for the platform to operate and cannot be disabled.

We use web analytics tools (such as Google Analytics) to understand usage patterns and improve our services. We do not use advertising cookies or tools that profile users for advertising purposes.

By using the platform, you consent to the use of essential cookies. You can configure your browser to reject cookies, but this may affect platform functionality.

13. Your rights

In accordance with Article 28 of the Constitution and the principles established by the TSJ, you have the following rights regarding your personal data:

• a) Right of access: to know what personal data we hold about you and to request a copy.

• b) Right of rectification: to request the correction of inaccurate or incomplete data.

• c) Right of deletion: to request the deletion of your data, subject to legal retention obligations (such as certificate records and regulatory requirements).

• d) Right to withdraw consent: to withdraw consent for non-essential processing at any time, without affecting the lawfulness of prior processing.

• e) Right to object to marketing: to opt out of marketing communications at any time.

• f) Right to data portability: to request your data in a structured, commonly used format.

To exercise any of these rights, contact us at info@skyalas.com. We will respond within 30 days.

14. Children's privacy

The platform permits use by individuals aged 16 and over. Users under 18 may only register and take courses under the responsibility of their parent or legal guardian, who accepts these policies on their behalf. Certain certified courses (for example, those leading to a Student Pilot license) are subject to the age, medical certification, and guardian authorization requirements established by INAC regulations and verified by the relevant ATO. ALAS does not knowingly collect data from individuals under 16; if we become aware of this, we will promptly delete the information.

15. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We will notify you of material changes via email or a prominent notice on the platform. Your continued use of the platform after the effective date constitutes your acceptance of the updated Policy.

16. Contact

For questions or requests regarding this Privacy Policy or the exercise of your rights, contact us:

• Email: info@skyalas.com

• WhatsApp: +58 424-471-0728

• Website: skyalas.com

• Location: Maracay, Aragua State, Venezuela

TERMS & CONDITIONS

ALAS LMS — Aegis Latitude Aviation & Solutions

skyalas.com · info@skyalas.com · Maracay, Venezuela

Last updated: July 2026

1. Acceptance of terms

By creating an account, enrolling in a course, making a payment, or using any feature of ALAS LMS (skyalas.com), you agree to be bound by these Terms & Conditions ("Terms"), our Privacy Policy, and any additional referenced policies. If you do not agree with any part of these Terms, you must not use the platform.

These Terms constitute a legally binding agreement between you and undefined ("ALAS", "we", "our", or "us").

2. Definitions

• Approved Training Organization (ATO): any legal entity authorized, certified, or approved by the National Institute of Civil Aviation of Venezuela (INAC) to provide aviation instruction or training, including without limitation Aviation Instruction Centers (RAV 141), Aviation Training Centers (RAV 142), and air operators with approved training programs (RAV 121, RAV 135, and equivalents).

• Certified courses: courses delivered by an ATO under a training program approved by INAC.

• Proprietary courses (non-certified): courses, workshops, virtual classes, or other training activities developed and offered directly by ALAS to enhance the competencies of aviation personnel, without regulatory certification.

• Platform: the ALAS LMS learning management system, accessible at skyalas.com.

• User: any person who accesses or uses the platform.

• Student: a user enrolled in one or more courses.

• Legal guardian: the parent or guardian who accepts these Terms on behalf of a user under 18 years of age.

• Completion certificate: a document evidencing the completion of a training program; it does not constitute an aviation license or rating.

3. Platform description

ALAS LMS is a learning management platform providing a digital environment for aviation training. Courses may be delivered online, in person, or in a blended format.

ALAS operates in collaboration with Approved Training Organizations (ATOs). Certified courses are offered by these ATOs, while proprietary courses are offered directly by ALAS.

ALAS provides the technology for course delivery, progress tracking, and certificate generation. The ATO is responsible for the academic content, instructor oversight, evaluation criteria, and regulatory certification of its courses.

4. Nature of the service and relationship model

ALAS acts as a technology provider (platform). It is essential that you understand the distinction between the two course types, as it determines payment and liability obligations:

4.1 Certified courses (delivered by an ATO)

For certified courses, the academic and commercial relationship is between the Student and the ATO. The ATO sets the price, collects payment from the Student, defines admission requirements, and issues certification. ALAS is not a party to the payment relationship between the Student and the ATO: it does not set the course price to the Student, does not collect payment from the Student, and does not manage refunds for those courses. ALAS receives its consideration from the ATO, under the B2B commercial agreement between ALAS and the ATO.

4.2 Proprietary courses (offered by ALAS)

For proprietary (non-certified) courses, the relationship is directly between the Student and ALAS. ALAS sets the price, collects payment, and handles refund requests under these Terms.

5. Eligibility and minors

To use the platform, you must:

• a) Be at least 16 years of age.

• b) Be capable of forming a legally binding contract under Venezuelan law or the law of your jurisdiction. In Venezuela, civil majority is 18 years.

• c) Provide accurate and complete information during registration.

• d) Comply with these Terms and all applicable laws.

Users under 18: may register and take courses only under the responsibility of their legal guardian, who accepts these Terms on their behalf and assumes the resulting obligations.

Certain certified courses impose additional regulatory requirements regarding age, medical certification, and guardian authorization. For example, under RAV 60 and RAV 67, the Student Pilot license requires a minimum age of seventeen (17), notarized guardian authorization if the applicant is a minor, and a valid aviation medical certificate. Verification of these requirements is the responsibility of the ATO enrolling the Student, within its obligations before INAC. ALAS does not replace or assume that verification.

6. User accounts

• a) You must provide accurate and complete information when creating your account and keep it updated.

• b) You are responsible for the confidentiality of your credentials and for all activity under your account.

• c) You must not share your account or allow unauthorized access.

• d) You must create only one account per person, unless expressly authorized by ALAS.

• e) You must notify us immediately at info@skyalas.com if you suspect unauthorized use of your account.

• f) ALAS reserves the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity.

7. Courses and content

7.1 Not a license or rating

Completion certificates issued through ALAS LMS evidence the successful completion of a training program. They do not constitute licenses, type ratings, instrument ratings, or any other regulatory approval or endorsement, unless expressly stated by the issuing ATO and confirmed by the competent aviation authority (such as INAC).

It is your responsibility to verify whether a specific course or certificate satisfies the regulatory, professional, or employment requirements applicable to your situation.

7.2 Relationship with the ATO

Your participation in courses offered by an ATO through ALAS LMS does not establish any employment, contractual, or institution-student relationship between you and the ATO beyond the specific course in which you enroll. ALAS acts as a technology provider and does not assume the ATO's academic or regulatory responsibilities.

7.3 Course modifications

ALAS and the ATOs reserve the right to modify, update, cancel, or reschedule courses, including changes to content, structure, evaluation criteria, and scheduling. We will make reasonable efforts to notify enrolled students of material changes.

8. Payment terms (ALAS proprietary courses)

The following terms apply exclusively to ALAS proprietary courses. Certified courses are governed by the payment terms set by the relevant ATO.

8.1 Pricing

Prices for proprietary courses are displayed on the platform in US dollars (USD) unless otherwise indicated. ALAS reserves the right to modify prices at any time; changes will not affect enrollments already purchased.

8.2 Payment methods

We currently accept the following methods, in the order offered:

• a) Bank transfer (national payments in Venezuelan Bolívares).

• b) Pago Móvil (national payments in Venezuelan Bolívares).

• c) Zelle (international payments in USD).

• d) Binance / cryptocurrency.

Additional payment methods may be added in the future.

8.3 Manual payment verification

For methods requiring manual verification, the enrollment process is: (a) you select the course and payment method; (b) the platform displays instructions and account details; (c) you complete payment outside the platform; (d) you upload proof of payment to the platform or send it via WhatsApp to +58 424-471-0728; (e) ALAS verifies the payment and approves enrollment; (f) you receive email confirmation and course access. ALAS will make reasonable efforts to verify payments within 24 hours of receiving proof of payment, excluding weekends and holidays.

8.4 Currency and exchange rate

For payments in Venezuelan Bolívares, the applicable exchange rate will be determined at the time of payment based on the rate published by the Central Bank of Venezuela (BCV) or as otherwise specified by ALAS.

9. Refund policy (ALAS proprietary courses)

This policy applies exclusively to ALAS proprietary courses. For certified courses, the refund policy is determined by the ATO; ALAS does not manage and is not responsible for refunds of payments made to an ATO.

• a) Refund requests must be submitted within 7 calendar days of enrollment and before completing more than 25% of the course content.

• b) No refunds will be issued after a completion certificate has been generated.

• c) Approved refunds will be processed using the original payment method within 10 business days.

• d) Requests should be directed to info@skyalas.com.

• e) ALAS reserves the right to deny refunds in cases of violation of these Terms or fraudulent activity.

10. Certificates

• a) Completion certificates are issued upon successful fulfillment of all course requirements, as defined by the program and the issuing institution.

• b) Certificates for courses offered by an ATO are issued under the ATO's authority and include its branding and signature. The text "managed through ALAS LMS (skyalas.com)" indicates that the course was delivered, tracked, or administered through our platform.

• c) Certificates for proprietary courses are issued under the authority of ALAS.

• d) All certificates include a unique QR code and certificate ID for online verification.

• e) Students retain permanent access to their certificates through their account, even after course access is closed.

• f) Any attempt to falsify, alter, or fraudulently represent a certificate is strictly prohibited and may result in account termination and legal action.

11. User conduct and honor code

By using ALAS LMS, you agree to the following standards of conduct:

• a) You will not share, distribute, sell, or commercially exploit course materials without prior written consent.

• b) You will not attempt to access other users' accounts, data, or certificates.

• c) You will not use automated systems, bots, or scripts to interact with the platform.

• d) You will not submit false information in registration, evaluations, or payment documentation.

• e) You will not engage in plagiarism, use unauthorized materials during evaluations, or any form of academic dishonesty.

• f) You will not engage in conduct that disrupts the platform, compromises its security, or harasses other users.

• g) You will not use the platform for any purpose other than legitimate educational activities.

Violations may result in suspension or termination of your account, revocation of certificates, and forfeiture of fees paid. Serious violations may be reported to the relevant aviation authorities.

12. Intellectual property

All course content, materials, videos, logos, designs, software, and platform infrastructure are the intellectual property of ALAS or its authorized content providers (including ATOs). Users may not reproduce, distribute, modify, reverse engineer, or commercially exploit any platform content without prior written consent.

You retain ownership of any original content you submit through the platform (such as forum posts or assignment submissions). By submitting it, you grant ALAS a non-exclusive, worldwide, royalty-free license to use, store, and display that content for the purpose of operating the platform and providing our services.

13. Service availability

ALAS LMS is provided "as is" and "as available". We make reasonable efforts to maintain platform availability and performance, but we do not guarantee uninterrupted, error-free, or secure operation at all times. We may suspend access for maintenance, updates, or security reasons, making reasonable efforts to provide advance notice when possible.

We are not liable for disruptions or losses resulting from connectivity issues, server outages, power failures, or other events beyond our reasonable control.

14. Limitation of liability

To the maximum extent permitted by Venezuelan law:

• a) ALAS shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform.

• b) ALAS's total aggregate liability for any claim related to these Terms or the platform shall not exceed the total amount of fees you paid to ALAS in the 12 months preceding the claim.

• c) ALAS is not responsible for the academic content, quality of instruction, or regulatory validity of courses offered by ATOs through the platform.

• d) ALAS does not guarantee any specific employment, licensing, or career outcome from completing courses on the platform.

15. Indemnification

You agree to indemnify and hold harmless ALAS, its officers, employees, and partners from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use or misuse of the platform; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any content you submit through the platform.

16. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the Bolivarian Republic of Venezuela. Any dispute arising from or related to these Terms or the use of the platform shall be submitted to the competent courts of Maracay, Aragua State, Venezuela.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Modifications to these Terms

ALAS reserves the right to modify these Terms at any time. Changes will be posted on the platform with an updated revision date. We will notify you of material changes via email or a prominent notice. Your continued use of the platform after the effective date constitutes your acceptance of the updated Terms. If you do not agree, you should stop using the platform and contact us to close your account.

18. Contact

For questions about these Terms & Conditions, contact us:

• Email: info@skyalas.com

• WhatsApp: +58 424-471-0728

• Website: skyalas.com

• Location: Maracay, Aragua State, Venezuela